Purchasing & Returns

Last updated October 2026

Payment

Payment is collected securely through the payment methods available at checkout.

SCR!PTS does not directly store complete credit or debit card numbers.

Prices are shown in US dollars and include shipping and any applicable US sales tax. The price you see is the price you pay, apart from import charges on international orders described in our Delivery policy.

Order confirmation

After completing your purchase, you should receive an order confirmation at the email address provided during checkout.

Please review your order information carefully.

If you believe there is an issue with your order, contact info.scriptsstudio@gmail.com as soon as possible.

Order changes & cancellations

If you need to change or cancel an order, contact us as soon as possible.

We will make a reasonable effort to accommodate requests before fulfillment begins, but we cannot guarantee changes or cancellations once an order has entered fulfillment or shipped.

Returns

We accept eligible returns requested within 14 days of delivery.

Returned items must be:

  • Unworn
  • Unwashed
  • Unaltered
  • In their original condition
  • Returned with original tags attached

To request a return, contact info.scriptsstudio@gmail.com with your order number and reason for return.

Do not send a return without contacting us first.

Return shipping

Unless an item arrived damaged, defective, or incorrect, customers are responsible for the cost of return shipping.

Refunds

Once your return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method.

After a refund is issued, your bank or payment provider may require additional time for the refund to appear in your account.

Damaged, defective or incorrect items

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as reasonably possible at info.scriptsstudio@gmail.com.

Please include your order number and clear photographs showing the issue.

If we determine that the item is defective or incorrect, we will work with you to provide an appropriate replacement, refund, or other solution.

Final sale items

Certain products may be marked Final Sale on their product page.

Where permitted by law, Final Sale items cannot be returned because of a change of mind.

Final Sale restrictions do not affect rights you may have regarding defective, damaged, incorrectly supplied products, or other rights provided by applicable consumer law.

Limited products

Some SCR!PTS products are produced in limited quantities.

We cannot guarantee that another size or replacement will be available if an item is returned or requires replacement.

When a replacement is unavailable, an eligible refund may be provided instead.

International customers

Customers outside the United States may have additional rights under the consumer protection laws applicable to their purchase.

Nothing in this policy is intended to limit rights that cannot legally be waived.

Questions

For questions about an order, return, or refund, contact info.scriptsstudio@gmail.com.